GiacApp International

Case study · Mastercard

Turn the audience into the real-time visual experience.

Visitors become custom digital avatars moving inside a three-dimensional environment on a large LED wall.

The Mastercard Avatar Experience: a LED wall showing stylised 3D avatars in a virtual environment.
Brand
Mastercard
Event
Salone dei Pagamenti — MiCo, Milan
Commissioned by
Competitive Mind (agency), with GiacApp as technical producer
GiacApp role
Tracking and triangulation layer, interface into the engine, three custom avatar concepts, real-time implementation and onsite support
Technology layer
Unreal Engine 5.4 · C++ · two Stereolabs ZED 2i stereo cameras · Niagara particle rendering · large-format LED

See it running

Thirty seconds of the real thing.

Filmed at the stand: the avatar reads the visitor and copies him as he moves.

Nothing loads from YouTube until you press play.

Challenge

Make a payments trade fair worth stopping for.

A stand at a professional conference has a few seconds to earn attention, and a brand like Mastercard cannot buy that attention with noise. The ask was an audience experience where visitors become part of the branded visual world rather than watching content on a screen.

Solution

Three avatars, modelled to the brand’s own creative direction.

The application transforms audience members into digital avatars moving inside a three-dimensional environment displayed on a LED wall. Three avatar treatments were designed and modelled specifically for this activation — Flowers, Bubbles and Lines — each developed from creative directions supplied by the client rather than pulled from a library.

Two Stereolabs ZED 2i stereo cameras watch the space. A layer written in C++ triangulates their data and feeds it into Unreal Engine 5.4 in real time, so the avatar follows the visitor as they move rather than replaying a canned animation. The avatars are rendered with Unreal’s Niagara particle system, which is what lets a person become smoke, flowers or light and still read as themselves.

The result is an interaction people cannot get anywhere else and cannot passively watch: the environment only moves when they do.

Extension path

Game mode.

The same technology is being extended with new interaction models. With game mode active, avatars interact with dynamic elements inside the virtual environment — turning a visual engagement into a competitive one, with everything that brings for dwell time and data capture.

Anyone can render an avatar. Doing it live, once, on a date that cannot move is the job.

Interactive & real-time

Inside the installation

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